- Home
- Terms & Conditions
Guest Terms & Conditions – Know Before You Stay
At Hotel Quick Twenty and River Side, your privacy is our highest priority. We understand that the personal information you provide whether when booking a room, interacting with our website, or using our on-site services is sensitive and valuable. Protecting this information is fundamental to the trust we build with our guests, and we are committed to handling it responsibly, securely, and transparently.
This Privacy Policy explains in detail how we collect, use, store, and protect your personal data. It also outlines the measures we take to ensure your information is secure, the rights you have regarding your data, and how we maintain compliance with applicable privacy laws. Whether you are making an online reservation, requesting services during your stay, or simply browsing our website, our goal is to provide a safe and seamless experience while keeping your information protected.
Information We Collect
We may collect the following types of information to ensure your experience is smooth and personalized:
Personal Details: Name, email address, phone number, billing information, and payment details provided during bookings or inquiries.
Booking Information: Room type, stay dates, special requests, and preferences to enhance your experience.
Website Usage Data: Cookies, browsing history, and interaction data to improve website functionality, navigation, and guest experience.
Third-Party Information: Information may occasionally be received from travel agencies or online booking platforms to confirm reservations or provide services.
How We Use Your Information
Your personal data is used responsibly to enhance your experience and provide seamless services, including:
Managing reservations and processing payments efficiently.
Communicating important updates regarding your stay, bookings, or special offers.
Providing personalized services, such as room preferences, special requests, or loyalty program benefits.
Improving our facilities, services, and website functionality to better meet guest needs.
Data Protection and Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. Access to your information is limited to authorized personnel who require it to perform their professional duties. We regularly review our security practices to ensure the highest level of protection for all guest data.
Sharing of Information
We respect your privacy and do not sell or trade your personal information. Your information may only be shared in the following situations:
Payment Processing: Secure third-party payment gateways may process transactions.
Legal Compliance: When required to comply with legal obligations or government regulations.
Service Fulfillment: Sharing necessary information with travel agencies or booking platforms to ensure seamless service delivery.
Cookies and Online Tracking
Our website may use cookies and similar technologies to:
Enhance user experience and site navigation.
Remember user preferences and settings.
Collect anonymous analytics to improve our services and website performance.
Your Rights
Guests have the right to request access to, correction of, or deletion of their personal information. You may contact our team for any privacy-related concerns or inquiries, and we will respond promptly.
Commitment to Privacy
At Hotel Quick Twenty and River Side, we believe that maintaining your privacy is more than a legal requirement it is part of the trust and relationship we build with every guest. We are committed to handling your personal information responsibly, ensuring that it is protected and used only for purposes that improve your stay and overall experience.
By using our website, making a reservation, or staying with us, you consent to the terms outlined in this Privacy Policy and trust that your personal information is in safe hands.
